Returns & Exchanges

We want you to be fully satisfied with your QPR Official Store purchase, which is why we offer a 28-day return window for most items in their original condition. Please note that personalized jerseys and memorabilia cannot be returned unless they are faulty or damaged.

Return Process

  • 1.
    Verify Eligibility

    Ensure your items are unworn, have all original tags attached, and are within the 28-day return period from the date of delivery.

  • 2.
    Complete Return Form

    Fill out the returns form included in your original package, clearly stating the reason for the return and whether you require a refund or an exchange.

  • 3.
    Package and Ship

    Securely package your items and send them back to our distribution center using a tracked shipping service to ensure safe arrival.

  • 4.
    Processing and Refund

    Once our warehouse team inspects your return, we will process your refund to the original payment method within 7-10 business days.