Returns & Exchanges
We want you to be fully satisfied with your QPR Official Store purchase, which is why we offer a 28-day return window for most items in their original condition. Please note that personalized jerseys and memorabilia cannot be returned unless they are faulty or damaged.
Return Process
- 1.Verify Eligibility
Ensure your items are unworn, have all original tags attached, and are within the 28-day return period from the date of delivery.
- 2.Complete Return Form
Fill out the returns form included in your original package, clearly stating the reason for the return and whether you require a refund or an exchange.
- 3.Package and Ship
Securely package your items and send them back to our distribution center using a tracked shipping service to ensure safe arrival.
- 4.Processing and Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 7-10 business days.